Understand access before opening your account
Our Legal notice explains who may access the account area, which checks can apply, and how policy requests are handled. Access is available where local law permits, and you are responsible for providing accurate registration details, including a reachable phone number. Wallet records can show activity
-
1
linked to DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, so keep payment details consistent with your account information. If a payment status needs checking, save the receipt and contact us through the account support route rather than opening duplicate requests. The same policy
-
2
path applies whether you use a mobile browser or desktop device. Please read the full terms before you open an account; they explain access conditions, account closure requests, data handling and changes to this Legal notice.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.